Flourwise Terms of Service
Updated: 22 September 2026 · Version 3.0
1. Provider and scope
Flourwise is provided by Mariusz Lasak, ul. Zakopiańska 19, 34-323 Ślemień, Poland, tax ID 6443468840, support@flourwise.com. These terms cover the Android and iOS app. Use requires a compatible device and operating system as indicated in the relevant store, and acceptance of the terms. The service is intended for adults. Acknowledging the privacy notice is not consent to optional analytics, crash reports or marketing.
2. Functions and Free/Pro access
Flourwise provides baking calculators, recipes, starters, baking workflows and data export. Availability and limits can differ by platform/version; the offer shown before purchase describes the paid features. On iOS, Free includes up to 5 saved user recipes, 1 unfinished bake, 1 active starter, 3 PDF exports per calendar month and 3 AI imports in total in the local usage record. Pro removes the listed recipe, bake, starter and PDF caps; AI remains limited. A monthly or annual Pro subscription allows 60 AI imports per calendar month. A lifetime purchase, where offered, has an 800-import total allowance instead of the monthly allowance. Both paid types have a 20-import calendar-day cap. Total allowances do not reset with the next month. A lifetime purchase does not mean unlimited AI. The app displays access restrictions; reaching an AI limit does not disable other purchased features.
3. Store purchases and renewal
Android purchases use Google Play; iOS purchases use Apple’s App Store. Price, currency, billing interval, taxes, trial eligibility and any introductory offer appear in the store confirmation before you agree. Monthly and annual subscriptions renew automatically unless canceled under the relevant store rules; a month is not defined here as 30 days. One-time lifetime products do not renew. Cancel in Google Play subscriptions, or on iPhone in Settings → your name → Subscriptions → Flourwise. For Apple trials, cancel at least 24 hours before the trial ends if you do not want renewal. Deleting the app or its data does not cancel a subscription. Cancellation normally stops future renewal; access follows the store’s entitlement status and paid period.
4. Restore, platform changes and refunds
Use the original purchasing store account and Restore Purchases where available. Google Play purchases do not automatically grant App Store access, or vice versa. Backup import does not transfer a purchase. Contact support if a verified purchase is not recognized. Apple refund requests can be made at reportaproblem.apple.com; Google Play provides its refund process. Canceling a renewal and requesting a refund are separate actions. Store rules do not remove mandatory consumer rights.
5. Consumer rights and complaints
Mandatory rights concerning conformity of digital content/services, remedies and withdrawal remain unaffected. Where a 14-day withdrawal right applies, it is not lost merely by opening or using Pro. Any exception for immediate supply of paid digital content requires the legally prescribed prior express consent, acknowledgement and confirmation. Send complaints or withdrawal statements to support@flourwise.com with the issue, purchase information needed to identify it and your requested remedy. We respond to consumer complaints within 14 days unless another mandatory rule applies. Do not send card details or passwords. Polish law applies without depriving consumers of mandatory protection in their country of residence; jurisdiction follows applicable law, not exclusively the provider’s address.
6. AI and safe use
AI extraction can misread amounts, ingredients, allergens, units or instructions. Check output and food safety before using it. Calculations and nutrition estimates are informational, not medical advice. Import only content you may lawfully use and respect the source website’s rights and access restrictions. Do not use the app for abusive automated scraping or bypass technical safeguards. Your content remains yours; processing it is limited to providing the functions you request. Optional network services can be unavailable; we remain responsible for obligations that cannot lawfully be excluded.
7. Data, backups and permissions
The app library is local, subject to system backups and the optional transfers explained in the privacy policy. Keep backups before removing the app or changing devices; portable JSON files do not include photo files. Exporting a PDF is not a restorable full backup. Notifications and alarms depend on system permission and settings. The app cannot guarantee delivery under every device condition. These practical limitations do not exclude statutory liability or remedies.
8. License, changes and support
You receive a right to use the app in accordance with these terms and the store’s applicable license rules. The iOS purchase screen links Apple’s Standard EULA, which governs that license; these service terms supplement it and do not restrict its permitted uses. Do not redistribute protected code or bypass security, except where mandatory law permits an activity. Changes to paid services, prices or terms require a valid reason, appropriate notice and any consent or remedy required by law and store rules; publishing a new date alone does not waive your rights. Support: support@flourwise.com. The EU ODR platform has closed; current consumer dispute-resolution bodies are linked below.